How Warehouse Pickup Works
Step 1 — Place Your Order
Shop online and select local pickup at checkout when the option is available. If local pickup does not appear, contact our team before placing your order.
Step 2 — Wait for Confirmation
Our warehouse team will locate, prepare, and verify your materials. Processing time depends on product availability, order size, and packaging requirements.
Step 3 — Receive Pickup Instructions
We will notify you when your order is ready and provide the warehouse address, available pickup hours, and any special instructions.
Step 4 — Pick Up Your Order
Arrive during your confirmed pickup window with your order number and a suitable vehicle. Tile and stone orders can be heavy, so verify that your vehicle can safely carry the order.
PLEASE NOTE:
Our warehouse is not open for walk-in shopping, product browsing, or unconfirmed visits. Orders must be placed and confirmed before pickup. Please do not travel to the warehouse until you have received a pickup-ready notification from our team.
The customer is responsible for providing a suitable vehicle and properly securing the materials after loading. SoCalTiles may decline loading when a vehicle cannot safely accommodate the order.
Natural Stone Products We Fulfill
Can’t pick up your order locally? SoCalTiles ships natural stone tile, mosaics, pavers, and accessories from our Orange County warehouse to destinations throughout California and across the United States.
Shipping methods are selected according to the product type, order size, weight, and delivery location. Smaller orders may travel by parcel carrier, while larger tile and stone orders are typically secured to pallets and shipped by LTL freight.
- Parcel shipping for qualifying smaller orders
- LTL freight delivery for larger and heavier orders
- Palletized or crated packaging when required
- Residential and commercial delivery options
- Freight quotations for qualifying orders
- Tracking or delivery information provided after shipment
*Delivery services, rates, and transit times vary by destination. Freight deliveries may require an appointment, and additional services may result in carrier charges.
Find answers about local order pickup, warehouse access, preparation times, loading, and shipping from our Orange County facility.
Can I shop or view products at the warehouse?
No. Our warehouse is a fulfillment and order-pickup facility and is not open for walk-in shopping, product browsing, or showroom visits. Products must be purchased through the SoCalTiles website before pickup.
How do I select local pickup?
Select local pickup during checkout when it is available for your order. If the option does not appear, contact our team before ordering so we can confirm product availability and pickup eligibility.
When will my order be ready for pickup?
Preparation times depend on product availability, order size, and packaging requirements. Please wait until you receive a pickup-ready notification before traveling to the warehouse.
Can I pick up my order without confirmation?
No. All pickups must be scheduled or confirmed in advance. Your pickup notification will include the warehouse address, available hours, and any necessary instructions.
What should I bring when collecting an order?
Bring your order number, identification, and a vehicle capable of safely carrying the weight and dimensions of your materials. Larger orders may require a pickup truck, trailer, or commercial vehicle.
Will the warehouse load my vehicle?
Loading assistance may be available for appropriately sized vehicles. Customers remain responsible for ensuring that their vehicle can safely accommodate the order and for securing the materials before leaving.
*SoCalTiles may decline loading when a vehicle is unsuitable or cannot safely accommodate the order.
Can someone else pick up my order?
Yes, but you must contact us in advance and provide the authorized person’s name. The person collecting the order should bring identification and the order number.
Can I change or add products when I arrive?
Warehouse staff cannot process walk-in purchases or order changes at pickup. Contact our customer service team before arrival if you need to modify your order.
Do you ship orders from the warehouse?
Yes. SoCalTiles ships qualifying orders throughout California and across the United States. Smaller orders may ship by parcel carrier, while larger or heavier orders are typically prepared for LTL freight delivery.
READY TO ORDER?
We partner with the industry’s leading manufacturers to provide only the best tools and equipment.
Explore our collection of natural stone tile, mosaics, checkerboard designs, pavers, and finishing pieces. Order online for nationwide delivery or select local pickup when available for your order.Natural Stone Tile Fulfillment in Orange County
SoCalTiles fulfills natural stone tile and mosaic orders from our Orange County, California warehouse. Our product selection includes marble, travertine, dolomite, limestone, onyx, granite, natural stone mosaics, checkerboard tile, outdoor pavers, pool coping, and coordinating trim pieces for residential and commercial projects.
Customers in Orange County and surrounding Southern California communities may select local order pickup when available. Every pickup must be placed and confirmed in advance because our facility operates as a fulfillment warehouse rather than a retail showroom. Once an order has been prepared, our team provides the pickup address, available hours, and collection instructions.
We also prepare tile and stone orders for delivery throughout California and across the United States. Depending on the size and weight of the shipment, orders may be sent by parcel carrier or securely palletized for LTL freight delivery. Contractors, designers, homeowners, builders, and trade professionals can contact our team for help with product availability, larger quantities, and freight quotations.
Warehouse service area: Orange County and Southern California
Local pickup: Available for confirmed orders only
Walk-in shopping: Not available